The Customer do not attend in tour or voucher booking because of being late, refund is not available. Please don't be late for the appointed meeting time.

Adult (Age 14+) Child (Age 3-13) Infant (Age 0-2)

72Hour ~ Over 48 hour 50% of Fare. Over 72Hours Full refund provided. Within 48 hours 100% of Fare.

(Within 48Hr No Amendment) Amendment fee $25

Sydney Booking Centre Australia reserves the right to alter the route or itinerary of any of its tours and arrange alternative carriers if necessary. No refunds will be given in these circumstances or in the event of any delay, curtailment or alteration of a trip resulting from any cause including severe weather conditions or mechanical failure. A minimum number of passengers are required to operate each tour. It may therefore be necessary to cancel a scheduled departure and to offer an alternative or full refund for that tour. Sydney Booking Centre Australia can't guarantee pick up or drop off times and are not liable for passenger failure to connect with other service. We accept no responsibility for loss or damage to personal belongings or baggage. Sydney Booking Centre Australia reserves the right to amend the itinerary in these circumstances and no refunds will be given.

Whilst we make every effort to safeguard our clients, we cannot be held responsible for personal injury or loss due to events which are beyond our control.

Travel insurance is NOT included; we strongly recommend that passengers have their own travel insurance against illness, injury, loss/damage to personal belongings and not being able to travel on the confirmed departure date.

Sydney Booking Centre respects your privacy and will keep all of your personal details secure and confidential. Our Privacy Statement fully complies with the Privacy Act 1988. Personal information you submit on our website will not be sold, shared or traded with third parties in any circumstance. We may collect flowing details when you register on our website. - Name - Delivery Address - Email Address - Telephone Number - Mobile Number - Date of Birth - Gender We may send you marketing and promotional materials from time to time or simply you can subscribe our email newsletter that will be sent weekly. If you do not wish to receive any of this, you can unsubscribe by using the unsubscribe function within the electronic marketing material. Your personal information collected will be safely and securely stored. All information collected will be safely and securely stored. 128 - bit SSL (secure sockets layer) encryption technology will be used when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. Your credit card details used for payment will not be stored in any case. We use third party tracking and cookies (from Google) to track anonymous data. Sydney Booking Centre Pty Ltd reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at Sydney Booking Centre